Who is operating the Fuelup Supermarket Fuel Voucher programme?

The short answer is Z, New World and PAK’nSAVE. Z Energy has entered an exciting new partnership with Foodstuffs North Island Limited and Foodstuffs South Island Limited (Foodstuffs) which jointly own the Fuelup Supermarket Fuel Voucher programme. Foodstuffs is running the Fuelup programme through its participating New World and PAK’nSAVE supermarkets, nationwide. Customers can redeem Fuelup vouchers at all Z service stations. In a small number of areas where Z doesn’t have a service station locally they have enabled other service stations to be able to accept Fuelup vouchers. View the full list of all redeeming stations here.

Which supermarkets do I need to shop at?

You can earn Fuelup vouchers at participating New World and PAK'nSAVE supermarkets nationwide. View the full list of participating supermarkets here

Where can I redeem my Fuelup vouchers?

From 1 September 2018 you can redeem Fuelup vouchers at all Z service stations. In a small number of areas where Z doesn’t have a service station locally they have enabled other service stations to be able to accept Fuelup vouchers. This means no customer will be left without somewhere to use their Fuelup vouchers. See the list of all service stations where Fuelup vouchers can be redeemed here.

When does the programme with Z start?

Fuelup vouchers will be issued as of 1st September 2018. The vouchers can be redeemed from 1st September 2018 and are valid for one month.

How much do I have to spend on groceries to get the discount?

The spend threshold depends on the Fuelup promotional fuel saving offer at any given time. You can see the current Fuelup offer at the top of this page.

How do I get my Fuelup voucher?

A Fuelup voucher is earned with a qualifying purchase. Participating store receipts will have the Fuelup voucher attached.

What discount do I get?

The fuel saving depends on the Fuelup promotional offer at any given time. Check the Fuelup Supermarket Fuel Voucher for the current offer.

What kinds of fuel can I get the discount on?

Fuelup vouchers can be redeemed for regular and premium unleaded petrol plus diesel. LPG, CNG, AvGas purchases are excluded. Find more details of Z Energy fuels here.

How much fuel can I buy with my Fuelup voucher?

Fuelup vouchers offer a monetary discount per litre off the purchase cost of fuel – determined by the promotional fuel saving offer at any given time. Fuelup vouchers can be redeemed for up to 100 litres per fill.

How do I redeem my Fuelup voucher?

Fuelup vouchers must be presented at the counter or Pay at Pump of any Z service station or at any other Fuelup redeeming service station to qualify for the fuel savings.

Can I use my Fuelup voucher more than once?

No, Fuelup vouchers can be used once only.

Can I use my Fuelup voucher to fill more than one vehicle?

No, the voucher is valid for only one single tank fill of no more than 100 litres.

Can I present more than one Fuelup voucher at a time?

No, you can present only one voucher at a time for a discount at the service station.

How long does my Fuelup voucher last for?

Fuelup vouchers are valid for one month from the purchase date. The expiry date is printed on the voucher.

Can I use my commercial fleet card with my Fuelup voucher?

No, Fuelup vouchers cannot be used with commercial fleet/fuel cards including Z Card and Star Card.

Can I use my Fuelup voucher with other fuel discount promotional offers?

No, Fuelup vouchers cannot be combined with other fuel discount promotional offers.

With Z accepting Fuelup Supermarket Fuel Vouchers how will this impact other existing loyalty programmes at Z, like Fly Buys or Airpoints?

Z will remain part of the Fly Buys and Air New Zealand Airpoints loyalty programmes. You will be able to earn Fly Buys points or Airpoints Dollars when you top up the tank at Z and scan your Fly Buys earning Clubcard or Airpoints card. Please note you can’t use a Fly Buys Pumped instant fuel discounts for the same fuel purchase as you use a Fuelup voucher. If you present a Fuelup voucher with a Fly Buys card your fuel discount will be determined by the Fuelup voucher, not the Fly Buys Pumped discount advertised. You will remain eligible to collect Fly Buys points.

Can I add a Fuelup Supermarket Fuel Voucher discount to a Fly Buys Pumped fuel discount to get a bigger overall fuel discount?

No, you must choose which of these discounts to use each time you fuel up. Good news though, you can still collect the Fly Buys Points when you use a supermarket fuel discount.

Can I add a Fuelup Supermarket Fuel Voucher discount to other fuel discount offers, to get a bigger overall fuel discount?

You’ll need to see the Terms and Conditions of that specific offer. Terms and Conditions are available here

Can I use my Fly Buys earning Clubcard at Z now to collect Fly Buys points when I buy fuel?

Yes, you’ll need to present your Fly Buys earning Clubcard at time of payment at Z to collect Fly Buys points.

Can I use my Airpoints earning Clubcard at Z now to earn Airpoint Dollars when I buy fuel?

No sorry, you can’t. We are investigating whether we may be able to offer this in the future. For now, to earn Airpoints Dollars at Z you’ll need to scan your Airpoints Card.

My Fuelup voucher doesn’t work - what should I do?

Sorry, we know it’s a pain but because the discounts are issued by your local supermarket you’ll need to talk to the store that issued you the Fuelup Supermarket Voucher. They’ll then investigate and resolve the issue.

Do I still get Fly Buys points on my grocery purchase?

Yes, Fly Buys points will still be awarded as per normal for New World Supermarket eligible purchases.

What sort of petrol does Z have?

Z has regular and premium unleaded petrol plus diesel. Find more details about Z Energy fuels here.

Do I get a Fuelup voucher if I purchase a grocery gift card?

No, grocery gift cards are like legal tender, so the Fuelup voucher will be generated when you ‘spend’ the grocery gift card, not buy them.

Do I get a Fuelup voucher if I purchase cigarettes or tobacco?

Cigarette or tobacco purchases do not contribute to the qualifying spend amount due to legal restrictions.

Do I get a Fuelup voucher if I purchase a Lotto ticket?

No, a purchase of a NZ Lotteries ticket does not qualify as a valid purchase for a Fuelup voucher, so you would need to reach the discount spend limit excluding the NZ Lotteries ticket purchase.

Do I get a Fuelup voucher if I deposit funds to my Christmas Club account?

No, like grocery gift cards, deposits to your Christmas Club account are like legal tender, so the Fuelup voucher will be generated when you "spend" your Christmas Club funds, not deposit them.

Do I get a Fuelup voucher if I top up my travel card?

No, top ups of travel cards, such as AT Hop Cards and Snapper Cards do not contribute to the qualifying spend.

Can I get Fuelup vouchers at all New World and PAK’nSAVE supermarkets?

No, some New World and PAK’nSAVE supermarkets have a fuel outlet at their location, so they do not offer Fuelup vouchers. While you won’t earn Fuelup vouchers at these supermarkets, you will still earn the similar great fuel savings when on offer, by filling up at the supermarket’s on-site fuel station. Find the full list of participating supermarkets here.

Can I get a Fuelup voucher when I shop at New World’s online supermarket?

Fuelup vouchers cannot be issued for online shopping at I shop New World through North Island Stores.

Can I use my PAK'nSAVE Sticky Club fuel voucher at Z?

If your PAK’nSAVE Sticky Club fuel voucher is printed at a PAK’nSAVE store that has its own fuel outlet onsite, then it can only be used at that specific fuel site. These vouchers will have no reference to Fuelup or Z service stations on them. If you print your PAK’nSAVE Sticky Club fuel voucher at a store without its own fuel outlet onsite, then the voucher can be redeemed at any Z service station. These vouchers will have Fuelup, Z and Sticky Club logos on them.